The American public and other nations around the world have strong concerns about the privacy of their personal information. This Primer addresses the fundamentals regarding the use of personal information that is obtained from customers and consumers in the course of running a business, more specifically within a financial institution.
The information in this course is based on the key privacy concepts, terms, rules, and requirements of the Gramm-Leach-Bliley Act (GLBA), which was passed in 1999 by Congress and signed into law by President Bill Clinton. This course provides an overview of the fundamentals of privacy regarding the use of personal information that is obtained by a financial institution from consumers and customers.
Course Learning Objectives
- Explain the Gramm-Leach-Bliley Act (GLBA) and its key purpose
- Appreciate the driving forces behind the privacy regulation
- Understand and apply key privacy terms and concepts
- Understand an organization’s obligations under the privacy regulations
- Perform your job functions in a manner consistent with the privacy requirements
- Learn how an organization’s Privacy Notice is properly distributed in the course of customer interaction
- Accurately address basic questions and issues regarding privacy
- The GLB Act and Security Concepts
- Privacy Notice Concepts
- Protecting Customer Information
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