FAQs

Can I purchase a course for somebody else?

What happens once I register and purchase a course?

Do I need to be connected to the Internet to take the course?

What are the technical requirements needed to take a course?

Are your courses accessible?

What types of payment do you accept?

What is your refund policy?

What are the contact hours for technical support?

Can I stop a course in progress and start again later?

How long do your courses take to complete?

What do I receive for completing the course?

Do your courses include an exam?

Is online training considered an effective method of learning?

How are your online courses different from a traditional classroom course?

Are your eLearning courses customizable?

Do you have a group rate?

Do you offer continuing professional education (CPE) credits?

I can't log in to my account. What should I do?

How can I determine if an online course is suitable for me?

Does completing your online training require in-person skill practice and testing?

Are courses available in standard formats like SCORM or AICC?

Do you offer online training courses in other languages?

What LMS do your courses integrate with?

How many admin users are included in your LMS subscription?